The Good Guys Garage Door Repair And Broken Spring Replacement
ByThe Good Guys Garage Door Repair And Broken Spring Replacement 22 Aug 2020 416
  • All garage doors depend on a properly sized spring to effectively operate the door. When a spring breaks, the door becomes unbalanced and can be very difficult to open manually due to the weight. When this occurs, we strongly advise our customers to not use the door. Attempting to use your garage door opener with a broken spring can cause further damage to the opener and the entire garage door system. In order to prevent further damage or more importantly, an injury, we highly recommend calling The Good Guys Door for your broken torsion spring or extension spring repairs.

When you call The Good Guys Door you can be assured of the following:

  • Replacement of both springs: Many garage doors are installed with two springs. If one of your garage door’s torsion springs breaks, it’s likely that the other is nearing the end of its lifespan too. After evaluating your garage door, if it is determined that a broken spring is the problem, our technicians will usually recommend replacing both springs. We always replace extension springs in pairs to assure a properly balanced door.
  • Installing the perfect springs: All garage doors DO NOT use the same spring. Garage doors come in many different track configurations, sizes, and weight. All of these different factors influence the type, length, and wire size of the perfect spring. Our qualified technicians are trained to measure and install the correct springs for your specific garage door. After installation, our technicians will check to ensure the correct springs have been used by performing a balance test.
  • Safety inspection: The Good Guys Door understands that importance of garage door safety. After performing a garage door spring replacement, our technicians will provide a safety inspection ensuring all the hardware and moving parts of your door are properly lubricated and in good working order. Additionally, all extension spring repairs include safety cables. The garage door safety cables will prevent the spring from flying across the garage if it breaks.

Warning! Torsion springs can severely harm you.  Do not attempt to repair on your own.

Each member of our team is deeply experienced in repairing broken residential garage door springs, as well as broken sectional garage door springs at commercial properties. Most homeowners don’t know how to fix broken garage door springs, which can make for a dangerous situation. Garage door springs are under massive amounts of tension, and if you don’t know how they work or how to fix them, you could be putting yourself at serious risk.

What types of lift spring can be used on a garage door?


  • This spring system is located either above the garage door opening for a standard lift, or at the ends of the horizontal tracks for a low headroom lift (double horizontal rails).
  • A TORSION system requires more headroom (standard: 12″ / 30 cm; low headroom: 5″ / 10 cm) above the door. Add 2 inches (5 cm) if you plan on installing an electric door opener.
  • Because a torsion spring is installed in a shaft and thus stays in place if it breaks, it is safer.
  • It is recommended for doors over 14′ / 4.3 m wide.
  • A torsion system is quieter than an extension system.


  • This spring system is installed over the two horizontal tracks.
  • It needs less headroom space (8 ½” / 20 cm). Add 2 inches (50 mm) if you plan to install an electric door opener.
  • The installation of safety cables is strongly recommended with this system. If the spring breaks, these cables will hold the spring in place.
  • Not used for doors over 8 ft / 2.4 m high.


For your safety and that of your loved ones, we recommend contacting one of our garage door technicians to evaluate the state or possible replacement of your spring system. You can also get a free written estimation by calling The Good Guys Door at 469-732-7999

How long does a spring last?

Springs for residential doors typically have a life span of around 10,000 cycles (1 cycle = 1 opening/closing). Depending how often you use your door, this means, on average, 6 to 7 years.

What can cause a spring to break?

Occasionally, there is a manufacturing defect, especially seen in the first two years, but normally it’s wear and tear that can cause a spring to break. In addition, if your garage is very humid, it may cause rust to form on the springs, reducing their lifespan. In this case, we can provide you with galvanized springs that are well suited for this condition. Lastly, very cold temperatures, under -40°F / -200°C, may cause a number of springs to break when we most need our cars.

It must be remembered that your spring system is calibrated based on the total weight of the door, on average 150 lb. / 68 kg for a single door, and more if we are talking about a door in solid wood.

Can we foresee that a spring will break?

Not really… It’s like a lightbulb that stop working with no warning.

I have a door opener, so it’s not serious if my spring breaks, is it?

A door opener only does what you would do manually. Your garage door must always be well balanced by the spring system. A well-balanced door weighs about 8 to 10 lb. / 3.5 to 4.5 kg, and can be lifted with only one hand.

If you door seems to weigh more than that, you’ve identified a major problem. It is very likely that your spring system is out of balance. Call The Good Guys Door at 469-732-7999 without delay.

Don’t forget that if your door opener can lift up to 250 lb. / 110 kg, it can also push this same weight down which could really put you at significant risk.

Can I extend the life of my springs?

Yes, by correctly lubricating them. 

Is it possible for me to change a spring by myself?

The Good Guys Door doesn’t recommend it because, as explained in the previous points, the entire weight of the door is transferred onto the spring system and the anchor plate that holds it. All of this is under extreme tension (lower hinge – lifting cable – drum – spring). If you notice that a spring is broken and you have a door opener, you can, as a temporary fix, open the door with the door opener to get a car out. However, contact us as soon as possible to correct this situation. Place the door off limits immediately so that it can’t be used by anyone.

We provide prompt repair services because we keep all the necessary replacement parts in inventory. What’s more, we guarantee our work and the parts to be changed. We will also take advantage of our visit to adjust other components that may be in need. If we see that other parts require changing, we will contact you before doing any work and give you an idea of the replacement cost.

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